LouisvilleWorks.com | Medical Caseworker (Spanish-Speaking) - Louisville, KY

Medical Caseworker (Spanish-Speaking)

Catholic Charities of Louisville - Louisville, KY

Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds and beliefs.

GENERAL SUMMARY

SALARY: $24.00/hour

The Medical Caseworker (Spanish-Speaking) is part of the Refugee Health Team within the Migration & Refugee Services program. This position is responsible for coordinating care for a caseload of Cuban, Haitian, and refugee clients. The caseworker will assist clients in connecting to health services and providers through scheduling appointments, assisting with transportation, communicating with clinics, and making referrals, among other tasks. This position ensures medical services are provided to the client within the guidelines specified by the various funding sources. The MC is expected to work in partnership with fellow caseworkers to implement a systematic and organized approach to provide medical case management services to clients. The MC will also be responsible for maintaining healthy relationships with outside partners, specifically those in the mental health and medical community.

EDUCATION and EXPERIENCE
Associates degree preferred or studies leading toward a degree.

At least three years of work experience preferably with refugees.

ESSENTIAL DUITES and TASKS
1. Demonstrates good communication skills to successfully interact with colleagues, clients, volunteers, and service providers in a multicultural environment and with individuals with limited English-speaking ability

2. Schedule health assessments for new arrivals

3. Scheduling follow-up care, specialist visits, and vaccine appointments.

4. Coordinate care for any special medical needs, such as referral to specialists or consultation with medical providers.

5. Conduct weekly Medical Orientation for new clients.

6. Connect clients to primary care providers.

7. Contact clients to inform them of appointments and other health related information.

8. Transport clients or assist clients with finding transportation to medical appointments.

9. Ensure that paperwork, documentation, and assigned reports are completed in a timely manner.

10. Identify and resolve problems in a timely manner as part of a team.

11. Assist in maintaining and checking case files for the Refugee Health Team.

12. All other duties assigned by the Supervisor.

Education Requirements (Any)

Associates degree or 2 years of college

Additional Information/Benefits

SPECIALIZED SKILLS and KNOWLEDGE

Spanish-language fluency required
Demonstrated knowledge and ability to work in a multi-cultural environment
Must be able to represent Catholic Charities in a positive manner in dress and presentation when meeting community members and demonstrate good networking skills
Must have strong writing skills and the ability to read, analyze, and interpret policies, rules, and regulations to ensure programmatic and fiscal compliance
Must have valid driver’s license, an acceptable driving record, and reliable personal transportation
Able to deal with frequent changes, delays, and unexpected events (including some nights and weekends as needed)
Must be able to communicate well verbally and in writing with colleagues, clients, other community personnel, and service providers
Must be able to work under pressure and handle stressful situations
Must be proficient in PC skills including Microsoft Office and Outlook
Must be able to maintain confidentiality of information
Must demonstrate self-confidence, initiative, flexibility, good supervisory skills, and a high degree of professionalism

Benefits:

SPECIALIZED SKILLS and KNOWLEDGE

Spanish-language fluency required
Demonstrated knowledge and ability to work in a multi-cultural environment
Must be able to represent Catholic Charities in a positive manner in dress and presentation when meeting community members and demonstrate good networking skills
Must have strong writing skills and the ability to read, analyze, and interpret policies, rules, and regulations to ensure programmatic and fiscal compliance
Must have valid driver’s license, an acceptable driving record, and reliable personal transportation
Able to deal with frequent changes, delays, and unexpected events (including some nights and weekends as needed)
Must be able to communicate well verbally and in writing with colleagues, clients, other community personnel, and service providers
Must be able to work under pressure and handle stressful situations
Must be

This job reports to the Refugee Health Coordinator
this is a Full-Time position 1st Shift

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