LouisvilleWorks.com | Member Experience Associate GE Y @ Work - Louisville, KY - YMCA of Greater Louisville

Member Experience Associate GE Y @ Work

YMCA of Greater Louisville - Louisville, KY
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Are you a people person who loves a great mission and looking for a fulfilling job where you can build your leadership, communication, problem-solving and teamwork skills? As a Member Experience Associate, you are a critical component to assisting individuals with behavior change as they engage in a healthier lifestyle. Through engagement, encouragement, coaching and meaningful connections, you create a cornerstone to their success. Join our team today as a Member Experience Associate and be a POSITIVE CHANGE MAKER in your community!

 The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Every day, our team members - of all ages, backgrounds and life experiences – work together to empower young people, improve individuals’ health and well-being, and inspire action in and across communities. Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape our culture. The Y is a diverse community where your colleagues quickly become your friends.

ESSENTIAL RESPONSIBILITIES:  
  • Create a welcoming atmosphere that is people centered & service oriented
  • Ability to build genuine relationships with members helping them meet their healthy living goals 
  • Strong organizational, computer, communication and customer service skills  
  • Using good listening skills, deliver member-focused tours to potential new members and provide excellent
     service to active members
  • Answer phones, complete program registrations, membership sales and proficiently perform all
     membership functions in the membership software system
  • Provide motivation, one-on-one coaching and implement various member engagement initiatives
  • Maintain a safe, clean and functional wellness center 
  • Good problem-solving skills and adaptable to change

 STATUS: Part-Time                                                                            
 STARTING SALARY: $11.00 


Additional Information/Benefits
WHY SHOULD YOU APPLY?
  • Free Community-wide membership and Program Discounts
  • Opportunity to participate in the Y retirement fund
  • Employee Assistance Program
  • Flexible Schedule
  • Career Advancement Opportunities
  • Chance to develop new skills and gain valuable experience
  • Fun, positive and caring work environment 
Equal Opportunity Employer 

This job reports to the Director of Y @ Work
this is a Part-Time position 2nd Shift, 3rd Shift, Monday through Friday from 5:00 pm – 10:00 pm.

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