At Class Act Federal Credit Union, we’re more than just a financial institution — we’re a community. Since 1954, we’ve proudly operated as a member-owned financial cooperative with a mission to deliver meaningful value and personalized financial solutions to our members. Unlike traditional banks, we don’t serve stockholders — we serve people. Every decision we make is rooted in our core belief of “People Helping People.”
We're honored to be named a 2026 Best Places to Work — a recognition that reflects our strong culture, dedicated team, and unwavering commitment to both our members and employees.
Our dedication to service extends beyond financial solutions. We actively support our team’s involvement in the community, offering paid volunteer time so employees can give back to the educational initiatives that matter most to them. It’s just one of the many ways we show that our people — both members and team members — come first.
At Class Act, we’re focused on:
Hiring the best
Training for success
Empowering every voice
Fostering a respectful and inclusive environment
Recognizing and rewarding contributions
If you're looking for a meaningful career with a mission-driven organization that truly cares, Class Act is the place for you.
Come build your future with a team that’s building a better financial future for others.
Experience: Two years of similar or related experience preferably with a financial institution.
Education: A high school education or equivalent.
Interpersonal Skills: Requires a willingness to work within a retail sales environment, possessing a professional, patient and friendly demeanor at all times when assisting members. Be able to efficiently interact with members, while accurately conducting their business transactions. A significant level of trust, diplomacy and professionalism is required,in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Mental alertness and a cooperative attitude toward others are necessary.
Other Skills: Possess extensive knowledge of all Credit Union products, services, policies and procedures. Neatness in appearance, punctuality, flexibility and dependability are a must. Ability to prioritize work flow while learning new things in a relatively short amount of time is necessary along with the initiative and ability to handle numerous assignments concurrently. Requires a basic understanding of operating a computer with the ability to navigate the internet, and use Microsoft outlook, word and excel. Attention to detail and ability to maintain accuracy. Must be Bondable.
Work Environment: The goal of the Dialogue branch environment is to provide a single source for most of the financial needs of our members. The responsibilities associated with this position may change from time to time in accordance with the organization's goals and business needs.
EOE
We're proud to offer a comprehensive benefits package that supports your well-being - both on and off the clock.
Work Schedule: Monday - Friday
Generous PTO: 120 hours in your first year
13 Paid Holidays
Paid Parental Leave
Paid Volunteer Time
Tuition Reimbursement
Free Parking
Monthly* & Annual Incentives
Medical Insurance: Starting as low as $2/month
Free Dental & Vision Insurance
Free Life Insurance (Includes Short & Long Term Disability + Accidental Death & Dismemberment)
401(k) with Employer Match
*Not all positions are eligible for monthly incentives.